AGENTE_

AGENTE_ (2026) is an AI Marketing Agent built for the real operation of Mexican companies: SMEs, multi-brand and multi-branch groups, and institutions. Unlike a tool that only generates text, it knows the business — profile, catalogue, documents and tone — works across several channels at once and knows when to stop and hand the decision to a person.

It works in three strands: social media management and social listening, email auto-replies with AI lead scoring, and a customer-service chatbot with RAG built on the company's own website, PDFs, Word files, FAQs and products.

Everything is governed by Human in the Middle: Manual, Semi-automatic and Automatic modes, approval queues and mandatory escalation of sensitive cases. The panel is in Spanish and the AI can write in Spanish, English, Portuguese, French, German and Italian.